Service to reserve a border queue place

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REGULATIONS
on the procedure for rendering to individuals of services for booking in the electronic queue system of time of vehicles entrance to the check point at the State Border of the Republic of Belarus

1. The Regulations on the procedure for rendering to individuals of services for booking in the electronic queue system of time of vehicles entrance to the check point at the State Border of the Republic of Belarus (hereinafter – the Regulations) are created according to the Decree of the President of the Republic of Belarus No. 305 dated July 2, 2015 "Concerning Electronic Queue System of Vehicles at Check Points", the Resolution of the Council of Ministers of the Republic of Belarus No. 1130 dated December 31, 2015 "Concerning Electronic Queue System of Vehicles at Check Points and Border Security Assurance".

2. Terms (concepts) used in these Regulations have the meanings determined by the Regulations on the procedure for functioning of the electronic queue system of vehicles for entrance to check points at the State Border of the Republic of Belarus, booking of time of vehicles entrance to these check points, and also functioning of waiting areas approved by the Resolution of the Council of Ministers of the Republic of Belarus No. 1130 dated December 31, 2015 "Concerning Electronic Queue System of Vehicles at Check Points and Border Security Assurance".

3. The Regulations constitute an integral part of the contract for rendering to individuals of services for booking in the electronic queue system of time of vehicles entrance to the check point at the State Border of the Republic of Belarus on terms of a public offer by posting on the website of RUE "Beltamozhservice" www.belarusborder.by in the Internet (hereinafter – the Contract).

4. The electronic booking service is rendered to individuals on the basis of the Contract being the public contract.

5. The electronic booking service is rendered on a paid basis on terms of 100% advance payment.

6. The amount of payment for the electronic booking service is determined depending on vehicle type and time of entrance to the check point and is established according to the Resolution of the Council of Ministers of the Republic of Belarus No. 1130 dated December 31, 2015 "Concerning Electronic Queue System of Vehicles at Check Points and Border Security Assurance".

7. The payment for the electronic booking service is collected from an individual who is the vehicle owner, for each vehicle.

8. An individual shall book the time of entrance to the check point through the website of RUE "Beltamozhservice" www.belarusborder.by in the Internet (hereinafter – the website www.belarusborder.by).

9. The electronic booking service is accessible only for authorized users. For authorization it is necessary to be registered in the service on the website www.belarusborder.by.

10. For registration it is necessary to be acquainted with the Contract.

11. In case of consent with the terms and conditions of the Contract it is necessary to specify "I agree with the terms and conditions of the Contract". Payment for an electronic booking service means acceptance of the terms and conditions of the Contract.

In case of disagreement with the terms and conditions of the Contract the service for electronic booking is not rendered.

12. For booking of time of vehicle entrance to the check point in the electronic queue system it is necessary to go to the tab "Book" in the user's personal account.

13. The user can book the time of entrance to the check point 90 days before, but no later than three hours before the desirable time.

14. When booking the user selects the check point at the State Border of the Republic of Belarus and a free desirable time period lasting one hour during which the user plans to enter to the check point.

15. When booking the user specifies the information on himself/herself and on a vehicle (thereby the individual confirms the reliability of the specified information and the fact that the user is the owner of the vehicle).

16. Prior to booking the user can keep the information on the driver and the vehicle in the user's profile and then to use them when booking the time of entrance to the check point. In case of repeated booking of a queue place for the same driver and/or vehicle, it will allow to reduce the time spent for booking creation.

17. The advance booking can be changed up to three times and not later than three hours prior to the beginning of the booked interval.

When changing the booking it is allowed to change the time of entrance to the check point. The check point as well as the information on the vehicle can not be changed. Individuals registered in the service shall not change the information on the driver.

18. Users registered as individuals can carry out no more than one booking per day.

19. The creation of booking takes 30 minutes.

20. After creation of booking the information on booking with the indication of the booking number, time of booking creation, check point, booked time of entrance to the check point, information on the vehicle, information on the driver are sent to e-mail of the individual specified at registration in the booking service.

21. After receipt of the information on booking it is necessary to pass to payment for booking services.

The service is paid under the booking number through the Automated Information System of the Single Settlement and Information Space (AIS SSIS).

The booking service shall be paid no later than within 60 minutes after booking creation. If there is no payment within 60 minutes, booking of time is cancelled.

22. After cancellation of booking it is impossible to pay the service using the booking number specified in the information on booking sent to the user's e-mail.

23. In case of cancellation of booking of the time of entrance to the check point by the individual on own initiative monetary funds are not subject to return to the individual.

24. Monetary funds for payment of booking service are subject to return upon to the written application of the individual only in case of booking cancellation because of failure or error of program and technical means providing the operation of the electronic queue system, and as a result impossibility to render an electronic booking service.

25. Entrance of the vehicle to the check point is carried out from the waiting area according to the system installed by the electronic queue.

26. The vehicle owner who used the booking service shall arrive to the waiting area prior to the beginning of the booking time.

27. The vehicle upon arrival to the waiting area is registered by the authorized officer of the operator of the waiting area in the electronic queue system in accordance with the booking time.

28. The registered vehicle is placed in the waiting area at free or determined by the operator places of the waiting area equipped for parking of vehicles.

29. The vehicle call for departure from the waiting area and entrance to the check point is carried out by the authorized officer of the operator of the waiting area according to the sequence installed by the electronic queue system.

30. Information on the vehicle call as well as on the current state of the electronic queue system is on the main display and on technical means placed in the waiting area.

31. To ensure the functioning of the electronic queue system RUE "Beltamozhservice" is entitled to collect, store and use the information on vehicles and individuals crossing the State Border of the Republic of Belarus, including:

surname, own name, middle name (if any), date of birth, telephone number, e-mail of the vehicle owner;

name of the check point to which the entrance is supposed with the use of the electronic queue system, and time of use of this system;

amount of made payment for booking in the electronic queue system of the time of vehicle entrance to the check point.

32. RUE "Beltamozhservice" is not entitled to disclose the information received as a result of ensuring of functioning of the electronic queue system except for cases stipulated by the legislation of the Republic of Belarus.

33. Having signed the Contract, the individual expresses the consent to collection, storage and processing of the information for functioning of the electronic queue system.

34. RUE "Beltamozhservice" shall not bear responsibility for the untimely pass of the concrete vehicle to the check point for reasons beyond its control.